Error: Nitro Pro Wizard Setup Has Failed
**NOTE** For all customers who are on Nitro Pro 11 or below, we recommend to upgrade to Nitro Pro 12, since this issue has been resolved in the latest build of the software.
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For users who receive this error, the installation attempt is being terminated because access to the following folder has been restricted: C:\Program\Files\WindowsApps
We have identified that the root cause of this issue is related to how MS Office is purchased in Windows 10, via the Online Marketplace. The folder by default is restricted preventing Nitro from accessing the folder to install the Add-ins.
Steps to Resolve:
1) Right-click on the Start button and choose *Command Prompt (Admin). Please ensure you run the CMD Prompt "As Administrator" *
2) At command prompt window type the following command & hit *Enter.*
takeown /F "%ProgramFiles%\WindowsApps"
* Note: The above command will assign the ownership of the folder: "C:\ProgramFiles\WindowsApps" to the current logged on user.
3) Next give this command:
takeown /F "%ProgramFiles%\WindowsApps" /r /d y
* Note: The above command will assign the ownership of the "C:\ProgramFiles\WindowsApps" *sub folders and files* to the current logged on user.
4) Next give this command:
icacls "%ProgramFiles%\WindowsApps" /grant Administrators:F
*Note: The above command will assign Full Control permissions to the folder: "C:\ProgramFiles\WindowsApps" for all Administrators users.
5) Next give this command:
icacls "%ProgramFiles%\WindowsApps" /grant Administrator:F /t
*Note: The above command will assign Full Control permissions to the folder "C:\ProgramFiles\WindowsApps" *and its sub folders and files* to all Administrators users.
6) Finally assign the ownership of "WindowsApps" folder, back to the TrustedInstaller account, which is the Default owner of the folder.
icacls "%ProgramFiles%\WindowsApps" /setowner "NT Service\TrustedInstaller"
7) From now on you should have full access rights to the "WindowsApps" folder!
8) Enable the 'Hidden items' in Windows Explorer as the WindowsApps is hidden.
9) Go to C:\ProgramFiles\ then double click WindowsApps folder. Click 'Continue' to permanently get access to this folder.
At this point, since your user account already took ownership of the folder, clicking Continue will now give you access to WindowsApps folder. Nitro Pro 12 (builds 12.0.0.112 and higher) bypass the restrictions from this folder in order to install Nitro Pro. Unfortunately, the consequence is that the Nitro Pro Add-ins for MS Office will not be installed.
Sumber :
https://kb.gonitro.com/knowledgebase#/search/wizard/000003595
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For users who receive this error, the installation attempt is being terminated because access to the following folder has been restricted: C:\Program\Files\WindowsApps
We have identified that the root cause of this issue is related to how MS Office is purchased in Windows 10, via the Online Marketplace. The folder by default is restricted preventing Nitro from accessing the folder to install the Add-ins.
Steps to Resolve:
1) Right-click on the Start button and choose *Command Prompt (Admin). Please ensure you run the CMD Prompt "As Administrator" *
2) At command prompt window type the following command & hit *Enter.*
takeown /F "%ProgramFiles%\WindowsApps"
* Note: The above command will assign the ownership of the folder: "C:\ProgramFiles\WindowsApps" to the current logged on user.
3) Next give this command:
takeown /F "%ProgramFiles%\WindowsApps" /r /d y
* Note: The above command will assign the ownership of the "C:\ProgramFiles\WindowsApps" *sub folders and files* to the current logged on user.
4) Next give this command:
icacls "%ProgramFiles%\WindowsApps" /grant Administrators:F
*Note: The above command will assign Full Control permissions to the folder: "C:\ProgramFiles\WindowsApps" for all Administrators users.
5) Next give this command:
icacls "%ProgramFiles%\WindowsApps" /grant Administrator:F /t
*Note: The above command will assign Full Control permissions to the folder "C:\ProgramFiles\WindowsApps" *and its sub folders and files* to all Administrators users.
6) Finally assign the ownership of "WindowsApps" folder, back to the TrustedInstaller account, which is the Default owner of the folder.
icacls "%ProgramFiles%\WindowsApps" /setowner "NT Service\TrustedInstaller"
7) From now on you should have full access rights to the "WindowsApps" folder!
8) Enable the 'Hidden items' in Windows Explorer as the WindowsApps is hidden.
9) Go to C:\ProgramFiles\ then double click WindowsApps folder. Click 'Continue' to permanently get access to this folder.
At this point, since your user account already took ownership of the folder, clicking Continue will now give you access to WindowsApps folder. Nitro Pro 12 (builds 12.0.0.112 and higher) bypass the restrictions from this folder in order to install Nitro Pro. Unfortunately, the consequence is that the Nitro Pro Add-ins for MS Office will not be installed.
Sumber :
https://kb.gonitro.com/knowledgebase#/search/wizard/000003595
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